Privacy Policy

ShowTrack is an internal tool used by licensed agents at One Luxury International to schedule and record property showings, appointments and open houses. It is not a consumer product and is not intended for use by the general public.

Signing in with a Google Workspace account gives ShowTrack your name, email address and profile photo. We also store per-agent settings such as calendar colour preferences and your MLS member ID.

With your explicit consent at sign-in, ShowTrack requests access to your Google Calendar (to create and update showing appointments) and, separately and optionally, to Gmail (to send weekly updates and open-house lead emails from your own address rather than a generic one). These tokens are stored so the features keep working and are used for nothing else. You can revoke either at any time from your Google account.

This is the most important section. Agents record information about third parties in the course of their work: client and prospect names, email addresses and phone numbers; the property addresses they viewed; the dates and times of showings; and free-text notes an agent writes about an appointment. Open-house sign-in sheets capture the same categories from members of the public who attend.

Those people are not ShowTrack users and did not create an account. Their information is entered by an agent and is visible to that agent and, for shared listings, to the brokerage team. It is not sold, rented, or used for advertising.

We collect anonymous usage analytics — which screens are opened, device type, approximate region — to understand which features are used. This is not linked to your identity and is not used to build a profile of you.

ShowTrack runs on third-party infrastructure and shares data with those providers only as needed to operate:

• Supabase — database and authentication
• Vercel — application hosting and anonymous analytics
• Google — sign-in, Calendar, Gmail
• Resend — sending email
• Stellar MLS / Bridge — property listing data (this flows in, not out)
• OpenAI — assistant conversations and attachments, dictated showing details, acquisition-search requests, market summaries, and property comparisons are processed to provide AI features

We do not sell personal information, and we do not use it for advertising.

Showing and appointment records are retained as business records for as long as the brokerage needs them, and for at least as long as Florida requires brokerages to keep transaction records. Agent accounts are removed when someone leaves the firm, and an agent can delete their own account at any time (see below). If you are a client or open-house guest and want your information removed, contact us using the details below and we will delete it.

Agents can delete their own account at any time from Settings, without contacting anyone. Deleting your account permanently removes your sign-in, your profile, your connected Google Calendar and Gmail access, your notification devices and any API tokens you created. You will not be able to sign in again.

Showings, appointments and open-house records you logged are kept afterwards as One Luxury International business records — Florida requires brokerages to retain transaction records — but they are unlinked from your name and email address.

You can request access to, correction of, or deletion of personal information we hold about you. Agents can revoke Google Calendar or Gmail access at any time without losing access to the rest of the app.

ShowTrack is a workplace tool and is not directed at anyone under 18.

One Luxury International
nick@oneluxuryint.com